Our Enterprise Support provides you with a team of subject-matter experts to support your business

The Enterprise Technical Support Agreement (ETSA) provides enterprise level technical support and assistance delivered as a service. It enables you to get support and assistance from our subject matter experts via our service desk, underpinned by a formal Service Level Agreement.

This service is ideal for businesses who need access to a team of technical engineers who specialise in enterprise technologies to investigate, troubleshoot, debug, resolve issues and deal with small changes within their IT Infrastructure.


You gain access to our team of engineers by taking out an Enterprise Technical Support Agreement (ETSA) with us. You don’t need to worry about ensuring you have the right skills and expertise to support your systems in-house as we ensure all our technical support staff are fully trained and certified.

You just need to understand how much support you require each month and purchase a technology agreement with a set number of support hours.

When you need technical assistance, you simply submit a new request through our Service Desk by phone, email or web portal and our Service Desk will assign the next available engineer to contact you to provide technical support.


Find out how much our IT Support costs.

With our Business Essentials IT Support estimator, you can see how much our IT Support will cost you.

Schedule Your Free Consultation.

Whether you’re looking to forge a new partnership or investigating new solutions and services, our team will be able to help.

Send us a request to schedule a call

Please read our Cookies & Privacy Policy

Do you agree to the handling of your personal information in accordance with the Infra Dynamic Ltd privacy policy?

GDPR Agreement

Wide Area Networks (WAN)

Wide Area Networks for Business

Wireless Networks

Wireless Network Solutions

IT & Network Support

IT Support for Business

Local Area Networks (LAN)

Local Area Networks for Business

Wireless Site Surveys

Wireless Site Surveys for Business

Internet Services

Connectivity Services for Business

Cloud Networks

Cloud Networking Services

Network Security

Network Security for Business

Network Automation

Network Automation Services