How we can help

Service Desk

Our Service Desk enables you to open new service tickets and check on existing support cases.

Desktop Support

Our Desktop Support will provide you with help and advice on your business desktops.

Cloud Support

Our Cloud support will provide help and assistance with Office 365 and Microsoft Azure.

Network Support

Our Network Support will provide the right support when you have a problem with your network equipment.

Monitoring

We keep a watchful eye on the health and performance of your network, servers and desktops.

Server Support

Our server support will provide the technical support you need for your windows servers.

Cyber Security

We help to keep your business protected with endpoint detection and response.

Telephony Support

Our Telephony Support will provide all the help and advice you need for your Microsoft Cloud calling solution.

Our IT Support offerings

Standard 8X5

Business Essentials Technical Support eight (8) hrs per day, five (5) days per week, excluding UK Public Holidays.

RESPONSE TIMES

P1 - 4 Hrs

P2 - 8 Hrs

P3 - 24 Hrs

Standard 24x7X365

Technical Support twenty-four (24) hrs per day, seven (7) days per week, three-hundred and sixty-five (365) days per year including UK Public Holidays.

RESPONSE TIMES

P1 - 4 Hrs

P2 - 8 Hrs

P3 - 24 Hrs

Premium 8X5

Business Essentials Technical Support eight (8) hrs per day, five (5) days per week, excluding UK Public Holidays.

RESPONSE TIMES

P1 - 2 Hrs

P2 - 4 Hrs

P3 - 12 Hrs

Premium 24x7x365

Technical Support twenty-four (24) hrs per day, seven (7) days per week, three-hundred and sixty-five (365) days per year including UK Public Holidays.

RESPONSE TIMES

P1 - 2 Hrs

P2 - 4 Hrs

P3 - 12 Hrs

ELITE 8X5

Business Essentials Technical Support eight (8) hrs per day, five (5) days per week, excluding UK Public Holidays.

RESPONSE TIMES

P1 - 1 Hrs

P2 - 4 Hrs

P3 - 8 Hrs

ELITE 24x7x365

Technical Support twenty-four (24) hrs per day, seven (7) days per week, three-hundred and sixty-five (365) days per year including UK Public Holidays.

RESPONSE TIMES

P1 - 1 Hrs

P2 - 4 Hrs

P3 - 8 Hrs

Find out how much our IT Support costs.

With our Business Essentials IT Support estimator, you can see how much our IT Support will cost you.

SCHEDULE A CALL WITH US

Wide Area Networks (WAN)

Wide Area Networks for Business

Wireless Networks

Wireless Network Solutions

IT & Network Support

IT Support for Business

Local Area Networks (LAN)

Local Area Networks for Business

Wireless Site Surveys

Wireless Site Surveys for Business

Internet Services

Connectivity Services for Business

Cloud Networks

Cloud Networking Services

Network Security

Network Security for Business

Network Automation

Network Automation Services