Reliable IT Support when you need it most!

We understand that keeping down costs and getting ahead of the competition is at the forefront of any business. Which is why our Business Essentials IT Support will provide you with an IT department that enables you to harness the power of technology whilst keeping IT support costs down.

Our friendly dedicated support team has the skills and experience to ensure you can take advantage of new technologies and quickly resolve any IT issues fast so you can focus on doing what you do best.

Our Business Essentials IT Support operates on a retainer-based agreement with a pre-purchased bundle of discounted support hours, enabling you to keep our support teams on standby and get the IT support when you need it at a discounted rate.


About our Agreements

Our Agreements enable you to achieve cost-effective IT Support to assist with maintenance and issues that can arise from configuration issues, bugs, faults and problems within your IT Infrastructure.

We work on the simple basis that you pre-purchase a discounted bundle of hours and you pay for our Services to be underpinned by a Service Level Agreement.

  • Service Desk
  • Remote Technical Support
  • Field Services Team
  • Certified Engineers
  • Friendly Team of Industry Experts
  • 3rd Party Vendor Liaison
  • Workshop Repairs
  • Tier 1, 2 and 3 Support
  • Laptop & Desktop Provisioning

Coverage Options

Response Options

Basic

(6 hrs Response)

Standard

(4 hrs Response)

Enhanced

(1 hrs Response)

Premium

(30 min Response)


Agreement Additions

SERVICE OPTION


Infrastructure Care Plan

Ensure every device in your infrastructure is carefully monitored by our Network Operations Center.

SERVICE OPTION


Desktop Care Plan

Plans to ensure the health and security of your laptops and desktop.

Our Business Essentials IT Support can help save IT costs!

To find out how we can help, Call us today!

Lets talk

Give us a message and we will call you back!


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