Fully Managed IT Services

If you’re looking to fully outsource the operational management of your IT Services, then our Business Essentials Complete will provide you with this capability and more.

Through this offering we include everything we offer in our Business Essentials IT Support model and much more, it is an all-you-can-eat Technical Support model. This means you will not be limited by the number of support hours and will have a predictable cost for your IT Operational costs each month.

In addition we also include our Infrastructure and Desktop Care Plans and some other great services as part of the package.


About our Agreements

Our Complete Agreements offer you a fully managed IT Service. We offer unlimited support that will help with all aspects of IT support from desktop support to server and network maintenance. In addition our Infrastructure and Desktop Care Plans are fully included so you can be confident your IT is taken care of.

We work on the basis that you set an amount per user in your organisation. There is a minimum number of 250 users required for our complete support, but don’t worry if you do not have 250 users as our Business Essentials offering would be ideal alternative for your business.

  • Service Desk
  • Remote Technical Support
  • Field Services Team
  • Certified Engineers
  • Friendly Team of Industry Experts
  • 3rd Party Vendor Liaison
  • Workshop Repairs
  • Tier 1, 2 and 3 Support
  • Laptop & Desktop Provisioning
  • Infrastructure Care Plan

  • Desktop Care Plan

Coverage Options

Response Options

Basic

(6 hrs Response)

Standard

(4 hrs Response)

Enhanced

(1 hrs Response)

Premium

(30 min Response)

Included with Business Complete

SERVICE OPTION


Infrastructure Care Plan

Ensure every device in your infrastructure is carefully monitored by our Network Operations Center.

SERVICE OPTION


Desktop Care Plan

Plans to ensure the health and security of your laptops and desktop.

Lets talk

Give us a message and we will call you back!


    Follow Infra Dynamic On Social Media

    Infra Dynamic are on Facebook and LinkedIn